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Frequently Asked Questions

What are the video call sessions like? I use professional platforms that guarantee absolute confidentiality. This option allows you to receive high-quality care from the comfort and privacy of your home, eliminating the need to travel.

Do you offer an initial consultation? Yes! I offer a free initial consultation. I believe it's essential that you feel comfortable and at ease with me before starting the process. In this short session, we will get to know each other, explore your reason for seeking therapy, and confirm if my approach is the right fit for you.

What is the price of the sessions? In order to provide you with completely transparent, accurate information tailored to your location (serving clients in Switzerland, Spain, and Latin America), I prefer to share the investment details with you individually. You can request my current price list brochure immediately through the contact form or via email.

How long are the sessions? Each session is between 50 and 60 minutes long.

What payment methods can I use? I offer secure and convenient international payment options to make the process as easy as possible for you, including direct bank transfers.

Do you accept Swiss health insurance? My practice is private and self-pay. As a psychologist and a member of the FSP and Züpp, my counseling services are recognized by the vast majority of supplementary health insurance providers (Zusatzversicherung / Assurance Complémentaire) in Switzerland (such as Concordia, Helsana, Sanitas, and Swica, among others). ⚠️ Important note: Psychological counseling is generally not covered by mandatory basic health insurance (KVG / LaMal) in Switzerland. The cost coverage from supplementary insurance varies considerably depending on the provider. Therefore, I strongly recommend that you check directly with your insurer before starting the process to verify the specific conditions, reimbursement percentages, and requirements of your policy.

Are there continuous support plans? Yes! To promote commitment, consistency, and the effectiveness of the process, I offer continuous support plans (packages of 4 sessions). This option ensures the continuity of our work together and offers an optimized rate per session.

What Our Clients Say

Adolfo E.

“I didn’t know where to start, I just knew I needed help. I was able to see things I had been ignoring for years. I felt I could speak without fear, and there she was, calm and without pressure.”

José R.

“Llegar a otro país fue muy duro. Me sentía solo y confundido, sin saber cómo seguir adelante. El acompañamiento me ayudó a resignificar el proceso, encontrar fuerzas en mí misma y a sentirme en casa, aunque estuviera lejos.”

Laura B.

“The pain was consuming me and I didn’t know what to do. Thanks to Saskia, I learned to listen to myself, to breathe, and to recover my life step by step. The online consultation was like having a guide always present.”

Lara M.

“Ending a relationship wasn’t just a goodbye, it was also fear and a lot of pain. But during the sessions I learned to love myself again, to understand that I deserve good things. Today I feel more resilient and at peace.”

Gladis P

“It was very important to me that they respect my Christian faith, because I didn’t want to feel like I had to choose between my spirituality and my mental health. With Saskia, I found that safe space where I could be myself and heal. Thank you so much!”

Note: Names have been changed to protect the strict confidentiality of the professional relationship in accordance with professional secrecy.

© 2026 by SASKIA SCHNEIDER

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